Lucky Nickel Ranch
FAQ
What is a CSA?
Community Supported
Agriculture is a direct relationship model that connects farms and consumers so that they may share the bounty
of local food throughout the seasons. At Lucky Nickel Ranch Inc. we work with a network of family farms to offer
you the best variety of products through the season.Typically, consumers pay in
advance, providing working capital upfront, when it's needed, in exchange for a promise of the farm
harvest.
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Where does the produce come
from?
The produce in our shares comes from our Ranch in Eloy, Arizona. The
farms we work with all have different specialties and may not all be Certified Organic as we are, but we have
insured that non organic materials were not used in their production.
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Where is Lucky Nickel Ranch located?
Centrally located between Phoenix and Tucson in the Sonoran Desert
of Arizona.
Specifically off of 11 Mile Corner Road South of Pinal County Fair
Grounds and North of the Eloy Municipal Airport.
Just look up in the sky for Sky Divers and Lucky Nickel Ranch could
be right below.
Our mailing address is 7361 S. Linda Lou
Rd
Eloy, Arizona
85131
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How much does it cost?
The Half Share costs $12 and Full Share24.00 per week. While you'll
get incredibly fresh food at a fair, competitive price, we believe the real value is in knowing where your food
comes from and enjoying healthy, home-cooked meals.
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What grows when?
The Arizona warm spring and mild winters enable an early seasonal
harvest of a cornucopia of fresh food. Here's a small taste of what to expect when.
Summer: melons, sweet corn, Alfalfa and Bermuda Hay
Fall: hard squash, cucumbers
Winter: greens, broccoli, cabbage, and
more
Spring: carrots, spinach, lettuce, green
garlic, and more
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How do I pickup?
Farm Shares are delivered to the pick-up location you choose. We
provide our produce in boxes.
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Can I
choose what comes in the box?
The short answer is no. By participating in our CSA shares you will receive a weekly assortment of
at least 5 types of seasonal foods picked at their peak ripeness.
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What if I do not like something in my
share?
If you are allergic to
or abhor a particular variety of food, please let us know. While we cannot guarantee special orders, we will do our
best to keep your preferences in mind. You may also consider
trading with another subscriber, or sharing it with a neighbor, family member, or
co-worker.
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What if I cannot make it on my delivery
day?
You can put
a box on hold by going to your account and clicking on the calendar day you wish to hold. All holds and changes
must be placed 2 full days prior to your next scheduled delivery. You can also arrange for a friend or family
member to pick up your box.
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How do I
Sign up?
All members must create an account on our website, then:
-If paying by credit card, first create an account online, then
enter your credit card information. You can set up automatic payments, or emailed reminders that will let you
know when a payment is due. To make payments, just login and pay online.
-If paying by check, first create an account online, then send in
your check. Your order will be processed once the check arrives. Make checks payable to Lucky Nickel Ranch
Inc.
Once paid you will have a balance and each week your box will be
deducted from that balance on delivery day. You can log-in to your account to check your balance at any
time.
A membership is not confirmed until you have created an online
account and we have received payment.
Go to
http://LuckyNickelRanch.com
You can place your order and pay online with a credit card or send in a check.
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Do I receive a discount for signing
up early?
Yes! If you sign up for a full-season membership before August 31, 2012, you will be paying
$23/box. After the 1st of next year, the cost of the box is $24.00 for a full-season membership. Discounts are not
available for the 4-Week Trial/Weekly Payment option.
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Do I receive a discount for signing
up friends, family and neighbors?
Yes!!! For each friend, family member or neighbor you introduce to our CSA, you will receive a
$1discount per box, per week. This means that if you refer a friend to our CSA and pay for a full-season membership
before August 1st 2012, you will save $75 on the total cost of the CSA. Referral discounts are only available for
full-season memberships.
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Do I need to make a commitment for
30 weeks?
We depend on our members to purchase our produce weekly. We plan, plant, and harvest for a fairly
specific number of boxes each week. As a small farm we cannot accommodate large swings in the weekly numbers of
boxes that we deliver. Plus, experiencing what the farm has to offer for the entire 14 weeks is part of the
fun.
If you are unsure that the CSA is right for you, or if the full 14 week commitment is too
expensive to pay in at one time, you can sign up for our 4-Week Trial/Weekly Payment option. You will pay for 4
weeks of CSA deliveries when you sign-up, then every week afterward will be automatically charged $24.50 per box or
you may request your membership be canceled without any additional charge.
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Can I cancel my
membership?
As a small farm, we rely upon our CSA members financial commitment for the entire 14 weeks. If
you are unsure that a full-season commitment is right for you, we suggest you take advantage of our 4-Week
Trial/Weekly Payment option (see above). If you are signed up for a full 14-week membership and are greatly
dissatisfied with our service you may request a cancellation to your membership and we will refund you for the
remaining weeks. In the event of a cancellation, we will bill you for 2 weeks while we find a
replacement.
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What happens if I still have money in my
balance at the end of the year?
You will then have credit to use for next year. If you would prefer not to have credit, you may
request a refund.
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What if I am going on vacation or
otherwise cannot pick up my box?
We would prefer if you found a friend or family member to pick-up the box for you. This is often
a great way to introduce new people to our program.
You may also log-in to your account and choose not to have a box delivered for those days. You
will not be charged for those boxes.
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I forgot to pick up my box during my
scheduled pickup time! Can I still somehow get it?
It is the responsibility of the CSA
member to pick up their box during the designated time period. If a member is unable to do so, it is their
responsibility to entitle a friend to do so (no need to contact us, but please give your friend instructions on
pick-up procedures.) If a box is not picked up on the designated day, during the designated time frame, it will
be donated at the discretion of the site host. We suggest exchanging contact information with your site host: in
the event that you miss a pick-up, the site host may be willing to arrange another time for you to pick up your
box. This is, however, completely at the discretion of your site host and Lucky Nickel Ranch Inc. is not responsible for missing boxes after the designated pick-up
time. Consider the pick-up times firm. In respect for the
site host, we ask that members do not show up early or late.
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